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Customer Service/Care Representative

Job No: RS23332
Location: Sydney, NSW

  • EARN $60,000 per annum | $55,000 pa + Super + Overtime 

  • Join The Leading Provider in Business to Business Mobile Solutions 

  • Enjoy an Interesting & Varied Role | Training & Development on Offer

  • Convenient Sydney CBD Location Close to Public Transport & Amenities

  • Multinational Company with Potential Opportunity to Travel Internationally  



Our Client


Our client is a global provider of integrated mobile solutions with offices in ten countries, operations in over 20 countries and a turnover in excess of $200 million. Working in partnership with their clients, they enable businesses to drive new revenue streams, improve customer communication, build brand awareness and increase customer loyalty.

The Opportunity


Our client is seeking a Customer Care Representative to join their company in Sydney, NSW, with the potential to earn $60,000 per annum + Overtime | Base $55,000 per annum + Superannuation + Overtime $26 per hour + Support Calls.

The primary purpose of this position is to ensure a high level of customer satisfaction at all times.  

Reporting directly to the Customer Care and Compliance Manager some of your responsibilities include:


  • Taking escalated calls and obtaining service logs for complaints
  • Answering client queries in a professional manner 
  • Reviewing service logs to ensure compliance with regulations
  • Various administrative tasks and sales support assistance as required  
To be successful in this role you will ideally have 2+ years customer service or telecommunications experience, however as this is an entry level position someone with the right attitude would be considered. 
 
You must also have a high level of computer literacy, specifically with the Microsoft Suite. 

The ideal candidate for this role will have excellent communication skills, the ability to work independently and strong time management skills.

Apply today and don't miss out starting this exciting opportunity as soon as possible.

 

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