Recruit Shop

Apply Now!

Hotel Reservations Agent

Job No: RS24451
Location: Coles Bay, Tasmania

  • EARN a Negotiable Hourly Rate + Superannuation  

  • Internationally Acclaimed Luxury Coastal Accommodation

  • Close-Knit Environment Emphasising Team Values and Culture

  • Casual Role Offering Amazing Career Progression and Development

  • Live in a Stunning Location With Discounted Staff Accommodation



Our Client


Since 2010 our client has been one of Australia's most foremost luxury coastal sanctuaries. Boasting luxurious suites, exclusive day spas, top restaurants, guest lounges and bars, our client prides itself on offering a personalised service that leaves customers remembering their experience long after their stay.

The Opportunity 


Our client is seeking a Hotel Reservations Manager to join their company in Coles Bay, Tasmania, with the potential to earn a Negotiable hourly rate + Superannuation + Subsidised Staff Accommodation.

The primary purpose of this position is to devote selfless attention to all aspects of the reservation process to ensure a high-quality experience for all guests. 

Reporting directly to the Reservations Agent some of your responsibilities include:

  • Ensure guest profiles are completed and updated with accuracy 
  • Obtain and distribute reservation information efficiently 
  • Effectively resolve guest complaints and service recovery 
  • Manage room inventory & associated components 
  • Assist with the co-ordination of functions, events and incentives
  • Ensure all charges and receipts are accurately handled

To be successful in this role you will have previous customer relations experience in a similar luxury environment. Experience with the Opera Reservations System and any formal qualifications in tourism/hospitality would be desirable, but not essential. 

Candidates will require a high level of administration and IT literacy skills with intermediate/advanced knowledge of MS Office. 

This position would suit someone who is professional, engaging and enthusiastic. Additionally, the ability to demonstrate empathetic behaviour and above all be motivated to work in a team to provide excellent customer service is key to this role. 

Apply today and don't miss out starting this exciting opportunity to grow your career as soon as possible.

 

IMPORTANT: Application Form Instructions (Please Read)

Apply for this role by completing the below questions in your own words. This is an opportunity to impress the employer and set your application apart from the rest! Please do not copy and paste your resume. Then click the ‘Apply Now’ button at the bottom of the page and you’ll be asked to ATTACH YOUR RESUME.

Your application will be reviewed and we will contact you soon to provide feedback regarding your progress.

Good Luck from the Recruit Shop Team!

Note: By applying you give authority to be contacted using your provided phone number and email address regarding this and other job opportunities and other Recruit Shop related topics. Should you wish to unsubscribe from such information you may do so at the time of receipt.

Personal Details * Required field

Questions