Customer Service Officer

Job No: RS275230
Location: Geebung, QLD

  • EARN a Generous Negotiable Salary Package incl Superannuation 

  • Established Family Run Business Providing Sustainable Paper Solutions

  • Become an Integral Part of a Dynamic National Company 

  • Work with a Small, Close Knit Team with a Great Family Culture 

  • Enjoy a Supportive Environment with Initial Training Provided 

Our Client

Our client is a family owned and run business who are committed to providing the best products and the most personalised customer service to their print and design customers. They are Australia's only independent, family owned paper merchant and have a focus on being environmentally friendly, offering carbon-neutral, renewable and sustainable paper options to their clients.  

The Opportunity

Our client is seeking a Customer Service Officer to join their company in Geebung, QLD with the potential to earn a Generous Negotiable Salary + Superannuation.  

The primary purpose of this position is to provide excellent customer service and aid the development of sales and gross profit.

Reporting directly to the Customer Service Manager some of your responsibilities include:

  • Answering incoming sales telephone calls
  • Entering data and customer orders into system
  • Processing orders as required and in accordance with customer specifications
  • Promoting and supporting the e-commerce platform to customer base where appropriate
  • Attending to customer queries with respect to price, product information and delivery times

To be successful in this role you will have 3+ years customer service and relationship building experience. Additionally, you will be mathematically minded and have operating knowledge of the Microsoft Suite and strong computer literacy.

Key to this role is your ability to use your initiative and work well within a team. Someone with excellent communication ability, a pleasant phone manner and good work ethic would be ideal. 

Apply today and don't miss out starting this excellent opportunity to work for a Dynamic, Supportive and Friendly Team.


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