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Customer Service Assistant

Job No: RS30644
Location: Padstow, NSW

  • EARN $50,000 Per Annum + Super + Annual Leave Loading 

  • Join an Established Industry Leader in Sleep & Bedding Solutions

  • Opportunity to Become an Integral Part of an Exciting Team

  • Fantastic Opportunity to Progress and Advance Your Career 

  • Convenient Padstow Location with Onsite Parking Available 

 


Our Client

Established in 1899, our client now celebrates 118 years of supplying superior sleep solutions and has even been inducted into the Family Business Australia's Hall of Fame. Spanning four generations, our client's story is as detailed as the process that goes into making the beds they're famous for - and one that they're incredibly proud to share. They take great pride in their exceptional customer service and delivery. 

The Opportunity


Our client is seeking a Customer Service Assistant to join their company in Padstow, NSW with the opportunity to earn $50,000 per annum + superannuation + annual leave loading.

The primary purpose of this position is to facilitate the delivery of customer service excellence and aid the development of sales and gross profit.

Reporting directly to the Customer Service Manager some of your responsibilities include:


  • Complying with company procedures on order processing, return, credit and warranty claims, production and dispatch
  • Providing ongoing support to customers about their complaints
  • Liaising with the warehouses and repair technicians
  • Participate and complete any assigned training and capability building initiatives 
  • General customer service enquiries 
 
To be successful in this role you will have 12 + months experience within a customer service role/contact centre environment.  Additionally, the ideal candidate must be very resilient and assertive due to the nature of the role. 

Key to this role is your attitude and someone with excellent communication ability, and good work ethic would be ideal for this role

If you are looking to kick start your career in a supportive and fun environment, apply today and don't miss out starting this exciting opportunity as soon as possible. 

 

IMPORTANT: Application Form Instructions (Please Read)

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Your application will be reviewed and we will contact you soon to provide feedback regarding your progress.

Good Luck from the Recruit Shop Team!

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