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Customer Service

Job No: RS31906
Location: Haymarket, NSW

  • EARN a Generous Base Salary + Super! 

  • Australia's Largest Provider of On-Site Tech Support

  • Utilise Your Customer Service Skills and Grow Your Career

About The Company


Our client is Australia's largest provider of on-site computer and technology support for homes and business. They provide a no fuss service to customers in metro and regional areas seven days a week. If you love customer service and enjoy making people happy and smile then this is the perfect position for you! 

About The Role


Our client is now looking for a Customer Service Consultant to join their company based in Sydney CBD, NSW, with the potential to earn a base salary + super + great career growth! 

The primary purpose of this position is to answer inbound calls from new and existing customers in a friendly, courteous and efficient manners and schedule appointments with the right technician for the job.

Reporting directly to the Team Leader some of your responsibilities include:


  • Handling both inbound and outbound calls from all key stakeholders.
  • Following up on outstanding issues through the use of CRM and ticketing systems. 
  • Providing friendly, courteous and efficient customer service to both customers and field technicians

About You

To be successful in this role you will have previous Customer Service experience. Additionally, any phone-based customer service experience would be beneficial for this position but not essential.


This position would suit someone who has a natural and friendly approach towards customers, comfortable working in a fast-paced environment and someone who is a good listener and an open, honest and direct communicator.  

What's in It For You? 

  • Flexibility with your start/finish times and lunch breaks.  
  • Fantastic career growth and personal development in the business. 
  • Casual dress code, regular team events, fresh fruit and excellent kitchen facilities. 

Apply today and don't miss out starting this exciting opportunity as soon as possible.

 

IMPORTANT: Application Form Instructions (Please Read)

Apply for this role by completing the below questions in your own words. This is an opportunity to impress the employer and set your application apart from the rest! Please do not copy and paste your resume. Then click the ‘Apply Now’ button at the bottom of the page and you’ll be asked to ATTACH YOUR RESUME.

Your application will be reviewed and we will contact you soon to provide feedback regarding your progress.

Good Luck from the Recruit Shop Team!

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