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Customer Service Coordinator

Job No: RS32079
Location: Caringbah, NSW

  • EARN a Generous Negotiable Salary | Based on Your Experience 

  • Specialist Deliverer of Aged Care Assistance & Home Modifications 

  • Utilise Your Customer Service Experience & Enjoy a Dynamic Role  

About The Company

Our client is a not-for-profit that is striving to become the industry leader. For over 30 years they have specialised in the delivery of Aged and Disabled home maintenance and modification related services. Their evidence-based wellness approach allows their clients to age-in-place by living independently in their own homes.

About The Role

Our client is now looking for a Customer Service Coordinator to join their company based in Caringbah, NSW to effectively manage, administer and report on all customer referral, intake, enquiries and feedback activities for the company including stakeholder relationships, both internal and external. 

Reporting directly to the Service Development & Operations Manager, some of your responsibilities will include:

  • Support the finance coordinator to collect and process payments 
  • Develop and maintain effective working relationships with all stakeholders 
  • Undertake data collection and service reviews to identify growth opportunities 
  • Administer all job requests from clients and referral agencies 

About You

To be successful in this role you will have experience in a similar position and have excellent computer skills, particularly with Microsoft Office. Additionally, to be considered for this position you will have excellent problem solving skills and a high level of interpersonal skills.

This position would suit someone with excellent communication and organisational skills as well as a high level of emotional intelligence. 

What's in It For You? 

  • Work in a fantastic location close to a variety of shops 
  • Invest in your career development with an exciting and dynamic role 
  • Enjoy being part of a fun and friendly team environment 
  • Give back to your community in a rewarding role 

Apply today and don't miss out starting this exciting opportunity as soon as possible.


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Good Luck from the Recruit Shop Team!

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