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Sales & Customer Service Specialist

Job No: RS32990
Location: Mulgrave

  • EARN $60,000 pa + Super | Annual Salary Reviews

  • Join the Exclusive Credit Union For a Leading National Brand 

  • Diverse & Challenging Role in a Member Focused Organisation 

About The Company 

Our client offers its members a better alternative to banks and other deposit-taking institutions. With an understanding and knowledge of the lifestyle needs of the employees of the group's various companies, they provide quality financial products with competitive interest rates, minimal fees and a friendly, personalised service.

About The Opportunity

They are now looking for a Sales & Customer Care Specialist to join their company in Mulgrave, VIC with the potential to earn $60,000 per annum + Super with Annual Salary Reviews. 

The primary purpose of this position is to work as part of the sales and service team to promote and sell products provided by the business and maintain customer relationships.  

Reporting directly to the Business Development Manager, your responsibilities will include:

  • Grow and retain business via outbound calls to existing customers
  • Maintain ongoing relationships with businesses and customers 
  • Build and document a pipeline in the CRM for future opportunities and referrals
  • Cross-sell and provide relevant information on all products and services
  • Provide timely and relevant CRM reports to assess call effectiveness
  • Monthly sales reports combining call outcomes in line with set KPI's 

About You 

The successful candidate will have:

  • Previous sales and outbound calling experience
  • Strong computer skills and experience using MS Office
  • Any industry experience and Tier 2 RG146 Accreditation (desirable)

This position would suit a motivated individual with high energy and drive to achieve KPI's.

What's in it for You?

  • Benefit From Ongoing Training & Development 
  • Work in a Friendly Team Environment
  • Progress Your Career and Work Closely with the BDM
  • Interesting & Varied Role in a Fast Paced Environment
  • Immediate Start For the Right Candidate! 

Apply today and don't miss out starting this fantastic opportunity as soon as possible!


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Good Luck from the Recruit Shop Team!

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