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IT Helpdesk Technician

Job No: RS33672
Location: Perth

  • EARN up to $60,000 pa + Superannuation

  • Established IT Managed Services Provider

  • Career Progression & Mentoring Program 

About The Company 

Our client is a highly reputable, client focussed, IT support company with over 20 years of experience. They provide managed IT services to a range of Australian companies, across an array of sectors including the Not for Profit, Oil & Gas, Listed Companies and more. Due to their continued growth, they are now looking for an individual to join their highly successful team of 25.

About The Opportunity

Our client is seeking an IT Helpdesk Technician to join their company in Belmont, WA, with the potential to earn a Negotiable Salary $45,000 - $60,000 + Superannuation.

The primary purpose of this position is to provide remote IT support to clients.

Reporting directly to the Operations Manager some of your responsibilities will include:

  • Working with clients to resolve various issues
  • Processing tickets to ensure client satisfaction
  • Communicating directly with clients 
  • Remote accessing to resolve IT issues

About You 

The successful candidate will have:

  • 1-2 years experience in a similar support or technician role
  • Experience using Microsoft and cloud-based products
  • A relevant TAFE qualification (desirable)
  • A meticulous and methodical approach to troubleshooting
  • A professional and patient phone manner 
  • A current drivers license (desirable) 

The ideal candidate for this role will be someone who has strong problem-solving skills and is looking for a progressive career. 

What's in it for You?

  • Career Progression through a Mentoring Program
  • Work as part of a Successful & Innovative Team 
  • Flexible Hours on Offer | Focus on Work-Life Balance
  • Great Location | Close to Belmont Forum Shopping Centre 
  • On-site Parking Available | Equal Opportunity Employer 

Apply today and don't miss out starting this opportunity to progress your career!


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