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Customer Service & Support Representative

Job No: RS34299
Location: Rydalmere

  • Negotiable Salary Based on Experience + Super + Incentives

  • Global Business Ensuring the Health of Billions of Livestock  

  • Ongoing Training and Development Ensuring Your Success  

About The Company 

Our client is working to raise the standard of care for animals, make drinking water safe for billions and keeping our livestock population around the globe healthy and free of disease. They are a caring and committed company who also provide diagnostic products and services to veterinary practices, including state-of-the-art pet-side tests and bench-top laboratory systems, and more.

About The Opportunity

They are now looking for a Customer Service & Support Representative to join their company in Rydalmere, NSW, with the potential to earn a negotiable salary based on experience + Super.  

The primary purpose of this position is responsible for providing customers with solutions that meet their needs and offering a premium level of support over the phone. 

Reporting to the Customer Support Manager some of your responsibilities will be:

  • Helping customers with their product queries
  • Assisting customers with phone-based troubleshooting
  • Processing orders, maintaining and updating customer information

About You 

The successful candidate will have:

  • Proven Customer Service experience
  • Great communication skills, both written and verbal 
  • Experience or qualification in the Veterinary or Science industry 

This position would suit someone who has great attention to detail is customer focused and has a can-do attitude. 

What's in it for You?

  • A great global volunteer program 
  • Supportive working team environment 
  • Initial training and personal development 

Apply today and don't miss out starting this career enhancing opportunity as soon as possible!


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