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Field Service Technician

Job No: RS34370
Location: Sydney

  • EARN up to $83k pa Neg Package + Super

  • Join a Global Market Leading Company  

  • Work From Home & Plan Your Own Day 



About The Company 

Established in 1875, our client is the global market leader of manufacturing of equipment, consumables, and services for materialographic preparation and analysis of solid materials. Through their knowledge, and continued innovation they hold a significant market position globally. Their strong team dedication and passion for what they do has allowed them to continually grow and exceed their customer's expectations. 

About The Opportunity

They are looking for a Field Service Technician to join their company based in Sydney, NSW, servicing NSW, QLD and other territories, with the potential to earn $83,000 pa | Negotiable Salary Based on Experience $60,000 - $70,000 + $13,000 Car Allowance + Super + Potential Bonuses.

Reporting directly to the Regional General Manager, some of your responsibilities will include:

  • Delivering quality, professional on-site preventative maintenance servicing, troubleshooting, repairs, and installations of equipment
  • Providing customer support by phone and email
  • Working with other Field Service Engineers to resolve technical or customer issues
  • Pro-actively contacting customers, driving the growth of the service business in territories of responsibility
  • Delivering training and application support to customers on-site when required
  • Maintaining accurate internal paperwork and customer database information and documentation of customer visits
  • Supporting the sales team with product demonstration and lead generation

About You 

The successful candidate will have:

  • A minimum of 3 years relevant experience in a similar role
  • Excellent and professional written and verbal communication
  • A proven, hands-on technical ability and background in mechanical and/or electro-mechanical field with a knowledge of pneumatics and hydraulics
  • The ability to interpret technical drawings, electronic schematics, and wiring diagrams, and pneumatic and hydraulic diagrams
  • Excellent and logical troubleshooting skills
  • A current Drivers Licence and a reliable vehicle 
  • Proficiency with IT tools such as Microsoft Office and CRM systems
  • The Flexibility to travel within Australia, sometimes with limited notice

This position would suit someone who thrives on working autonomously while managing their own workload and enjoys travelling to visit clients on a regular basis.

What's in it for You?

  • Ongoing Training & Development | Career Progression
  • Training in Australia, Denmark, Tokoyo or Shanghai 
  • Career Progression Encouraged | Move Up the Ladder
  • Laptop | Phone | Company Credit Card | Fully Equipped Tool Box
  • Work Directly with the Manufacturer in Denmark 
  • Large Access to Product Documentation and Troubleshooting Information
  • Work with a High-Level Organisation who Holds a Majority Market Share
  • Travel Around Australia | Yearly Trip to Overseas Locations
  • Freedom to Plan Your Own Work Schedule | Work From Home

Apply today and don't miss out starting this unique opportunity as soon as possible!

 

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