Scheduling Co-ordinator

About The Opportunity

For nearly 40 years, Express Glass have grown from a Sydney family business into Australia’s leading emergency glass repairer. They’re an Australian-owned company of skilled glaziers with a national reach, putting exceptional customer service at the heart of everything they do. We are seeking an experienced Scheduler or someone with prior glazing experience to manage the effective deployment of work throughout the Brisbane region daily. This critical role sits in the Coopers Plains office and liaises directly with customers and tradespeople. 

Some of your main responsibilities will include:

• Scheduling and coordinating jobs to optimise efficiency for the tradespeople
• Assessing job requirements accurately to ensure proper resource allocation
• Liaising with customers to provide timely updates and enhance satisfaction
• Resolving logistical challenges and emergency requests in a professional manner

About You

The successful candidate will have:

• Prior scheduling or glazing experience
• Proficient computer skills, particularly in MS Office Suite
• Experience using Salesforce (desirable)
• Excellent interpersonal, written, and verbal communication abilities

You will also have:

• Strong organisational and time management skills with a high degree of accuracy
• A logical and holistic approach to problem-solving
• A proactive attitude towards meeting customer needs and resolving issues

What's in it for You?

• Competitive Salary Package Based On Experience
• Initial Training Provided So You Can Hit The Ground Running
• Opportunity For Professional Growth & Development
• Supportive Team Environment With A Focus On Culture
• Range of Staff Benefits including Employee Assistance Program
• Modern Office Space Conveniently Located Near Public Transport
• Immediate Start Considered for the Right Candidate 

Apply today and don't miss out on starting this opportunity as soon as possible!