Service Advisor
Job No:
RS295318
Location:
Albion
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EARN $60,000 - $80,000 pa + Super | Negotiable on Experience
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Join a Trusted, Family-Owned European Workshop with Over 30 Years of Excellence

About The Company
With over 30 years of trusted service, we are one of Queensland’s largest and most respected independent service centres for European vehicles. We’re known for our boutique approach, high-quality workmanship, and exceptional customer care. We take pride in our close-knit, collaborative team and long-standing relationships with our customers.
About The Role
As a Service Advisor, you’ll be the key link between our valued customers and our technical team. Your main responsibilities will include:
- Greeting customers and managing enquiries, both in person and over the phone
- Converting enquiries into bookings and managing daily workshop schedules
- Recording vehicle information and referencing service history
- Liaising with customers throughout the service process, ensuring clear and professional communication
- Issuing invoices and processing payments
- Following up with customers, promoting repeat business and upselling services where appropriate
- Maintaining a calm, organised approach in a fast-paced environment
About You
We’re looking for someone who is:
- Confident, professional, and a natural communicator
- Experienced in customer service (sales experience is a plus!)
- Able to multitask and stay organised under pressure
- Tech-savvy with strong computer and data entry skills
- Familiar with the automotive industry (desirable, but not essential)
- Keen to grow and learn more about the automotive world
What's in it for You?
- Be Part of a Family-Owned Business with over 30 Years of Proven Success
- Work with a Friendly, Supportive, & Passionate Team
- Monday to Friday Only – No Weekend Work (7:30am – 5:30pm)
- Competitive Salary ($60K–$80K + Super), Negotiable Based on Experience
- Ongoing Training & Development – Grow Your Career With Us
- Enjoy Stable Role with a Business that Values People & Quality
Start your new chapter today!
Whether you're from automotive or any fast-paced customer service background, if you love working with people and are ready for your next opportunity – we want to meet you.
Apply now and become part of a trusted, local business delivering excellence every day.